We appreciate that you need us to be close to you and to your equipment if you experience any problems with your port handling equipment or if you wish to discuss tailor-made service options.
To us geographical distance can never be an obstacle to providing professional and fast customer
support. Why should you have to put up with time differences, language barriers or complicated
communication channels when all you want is fast and professional support in case you need it?
To be able to support you as quickly and as well as possible, we are in the constant process of developing and qualifying our global network of sales and after-sales representatives. Within the Gottwald World our accredited representatives have been carefully selected and positioned to be able to provide as many as possible of the required services independently and locally; our Service Competence Centre in Düsseldorf offers comprehensive support to this global service network. The implementation of state-of-the-art on-line business applications within the Gottwald World further enables us to exchange customer data and equipment information effectively and to process customer enquiries and orders swiftly.
This set-up allows us to look after more than 1,300 Gottwald-built machines worldwide, spread some 90 countries.
We are never far! Please click here to find the Local Representative nearest to you.